Forum Discussion

PrecisionAJ's avatar
PrecisionAJ
Contributing User
2 years ago

An unbalanced transaction may not be recorded.

Hi there,   Ive been trying to fix this issue since last week, already followed the steps you guys mentioned here at this forum but nothing appears to fix this problem    I need help.   Thanks ...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi PrecisionAJ,

 

Thank you for your post. 

 

I understand that you are having difficulty fixing the unbalanced transaction. Please confirm that you received the error message "An unbalanced transaction may not be recorded"? Could you please tell me exactly what you are doing? Does this message appear when you are trying to allocate bank feeds? or when you edit the transaction or enter sales? Please give me more details on your concern so we can assist you further.  

 

We hope to hear from you soon. 

 

Kind Regards, 

Cel

 

  • PrecisionAJ's avatar
    PrecisionAJ
    Contributing User
    2 years ago

    Hi Cel

    it does happen when I try to match the transections (invoices) 

     

    I have a client who paid all their invoices in only one transaction and I need to match all their invoices.

    already checked the 3 digits and it won't fix it.

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