Hi PrecisionAJ,
Thank you for getting back to us and providing an update.
Generally, the cause of this error message that you received is due to 3 decimal places in the line item causing the transaction to be unbalanced, Have you tried to check into the amounts field and manually re-enter amounts? This should bypass this message.
Please let me know how you go on this issue. If you still need assistance, please feel free to create a new post. We are more than happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
When you say to change the amount it's in every invoice or the bank transaction?
I already did both and it's not working!
I really need a solution for this
Hi PrecisionAJ,
Thank you for getting back to us and providing an update. I have noticed that this post was answered by one of our moderators and asking for some information to further assist you, Kindly check on this link.
Thank you.
Cel
Hi, thanks. I already answered that but I haven't heard back yet
thanks
Have you tried going to your sales register>receive payment>enter client name, amount paid and date manually and then go to see if the system matches it?
