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PrecisionAJ's avatar
PrecisionAJ
Contributing User
2 years ago

An unbalanced transaction may not be recorded.

Hi there,   Ive been trying to fix this issue since last week, already followed the steps you guys mentioned here at this forum but nothing appears to fix this problem    I need help.   Thanks ...
Julie_A_C's avatar
Julie_A_C
Ultimate Cover User
2 years ago

hi PrecisionAJ Celia_B 

 

Have you tried going to your sales register>receive payment>enter client name, amount paid and date manually and then go to see if the system matches it?

 

 

PrecisionAJ's avatar
PrecisionAJ
Contributing User
2 years ago

That wont work. 

 

1) the invoices that I need to match doesnt appear there.

2) If I do that, the bank transaction will still be there to allocate.

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