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Eliane's avatar
Eliane
Trusted Cover User
8 months ago

An unbalanced transaction may not be recorded

I know that there was a solution to this, but the solution is not working for me. I have tried it twice, please advise another solution: An unbalanced transaction may not be recorded. | MYOB Communit...
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hey Eliane,

 

You’ve really given this unbalanced transaction error a fair crack. Since the usual tricks like re-entering amounts haven’t done the job, it’s best to reach out to our team. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can take a closer look and work out what’s going on, so you can get that bill sorted without any extra fuss.

 

Cheers,

Doreen

  • Eliane's avatar
    Eliane
    Trusted Cover User
    8 months ago

    Thanks Doreen_P​ I have sent a request for support via MyAccount.

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