Forum Discussion
Post script to this: Each time it timed out and I re-tried, it actually had worked - entered the same purchase three times! Now it hangs each time I try to delete the extra purchases.
What a waste of time.
Hi JimP,
Thanks for your post and welcome here to the Community Forum. We are sorry to hear you are having challenges due to the application operation time-out error you are receiving. We appreciate your understanding on this matter.
A timeout error is caused when AccountRight is asked to process more information than it can handle in a specific timeframe.
When you are experiencing timeout errors in AccountRight, I would recommend going through the steps of this article: AccountRight not responding.
If you are still getting a timeout error, then you could try to apply the timeout extender. I will be sending a private message to you for more information and instructions. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Please do not hesitate to post again if you need help in the future.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
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