Apply purchase credits - Synergy
I have entered Purchases for Synergy, and i've entered credit notes for Synergy. When in Returns and Debits, im unable to apply part of the credit to a purchase..... why ? Purchase is dated June, Cred...
Forum Discussion
Good morning
Yes I have the purchase in the purchase register
Yes I can see the Credit in the Returns and Debits Tab
I go to the Returns Tab, click on the credit, click on Apply to Purchase, and the Journal comes up for the Supplier, however no purchases shown to allocate to.
Hi Chellie2205
Thanks for the screenshots. If you're using categories, make sure the supplier debit has the same category allocated as the outstanding bill. This ensures the bill will display when applying the debit.
If this is not the case for you could you send me a screenshot of the purchase register showing the open purchase and of the purchase transaction so I can investigate this further?
