SDuddy
2 years agoExperienced User
April Statements Balance Showing May Invoices
I am in the process of emailing EOM statements for April, and have the statement date set as 30 April 23 and the box ticked to only include invoices up to statement date.
I had reason to click through on a particular customer because I was curious about their account balance. They have one sale, dated 3 May. So why are they showing up in an April statement list? I clicked the refresh button on the screen, they are still there. Now I'm paranoid, are customers with May balances getting statements in error?