I got the same problem. Cannot move the internal windows, it only expands or shrinks. I've to move the whole MYOB windows to laptop to move it around and then bring it to external monitor to work on it. How did you fix this issue?
Hi Maharjanbimal,
There haven't been any reported issues with moving windows in AccountRight. I can also move internal windows around my screen without any problems. To fix this unusual behavior, I suggest clearing your AccountRight cache.
Cheers,
Princess
Thank you, Princess, for your suggestion. I tried it but it still didn't work. If I move MYOB window to laptop, it works fine. Once I drag it to external monitor, I cannot move internal windows, it only shrink or expand.
Hi Maharjanbimal,
Thanks for trying my suggestion! The issue might be related to how Windows handles multiple displays. Since AccountRight internal windows are working fine on our end, I recommend checking your Windows display settings to ensure your external monitor is set up correctly and restarting your graphics drivers. It's best to speak with your IT for more assistance.
Cheers,
Princess
