Thanks. That wasn't the problem as I had a Bad Expense account.
The solution was that I needed to select the "Serivce" invoice layout which has an account field.
Hi Casrom
Have you created an account for that Bad debt? If not, one can be created via Accounts>>Accounts List>>Expense and select New. You would need to give the account a number and name. Once that has been created you would be able to generate a credit note (negative invoice) for that customer and select that bad debt account as the account on the transaction.
Check out Help Article: Accounting for bad debts for more information on that process.
Thanks. That wasn't the problem as I had a Bad Expense account.
The solution was that I needed to select the "Serivce" invoice layout which has an account field.
