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BKD2007's avatar
BKD2007
Cover User
1 day ago

Bank Payment Error - Partial Refund

I routinely complete payments to suppliers by uploading the ABA file. For the first time, there was a banking error with one supplier and these funds were returned immediately. I am aware that it was a bank issue, as I contacted both the supplier and the bank. The supplier did not change banking details, and the bank advised me there were no issues from my end. I contacted the supplier and they confirmed there were issues with their bank. Coincidently, we both use CBA.

 

How do I account for this as:

  1. The funds will now sit separately in the BankFeed
  2. There is no refund from the supplier because it is a banking error
  3. The supplier will still need to be paid, even though MYOB will have it recorded as being paid.

Thanks for the advice.

1 Reply

  • Hi BKD2007​ 

    There's more than one way to fix this. Personally, I would code the refund to a suspense clearing account (setup in the Balance Sheet N-T) and then repay them and code the repayment back tot the same suspense account. 

    Cheers

    Liz