Forum Discussion

Copperhead's avatar
Copperhead
Contributing Cover User
2 years ago

Blank statements when emailing bulk

Hi,    For the past 3 months we are having customers advise us that our statements are blank. This only happens when we email out all statments at once directly from MYOB. This is very frustrating ...
Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi Copperhead

 

Thanks for your post and Welcome here in the Community Forum. Sorry to see that no one has replied to you yet.

 

In this matter, you would need to customize the form or the statement. As a workaround, you may select other forms and try to send them first to your email. You can find more information about this on our Help Article Personalising statements.

 

 

Please don't hesitate to post again if you need help in the future.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,
Leneth

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