Forum Discussion

RUTHM's avatar
RUTHM
Cover User
6 years ago
Solved

Body of content of invoices and statements emailed

I have asked previously and it is still a bugbear of mine. Once we have emailed invoices and statements we are unable to see the content of the message sent. We can see the date and time of the emai...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi RUTHM 

     

    When you send an email using AccountRight with Online Emailing enabled AccountRight doesn't store the message sent with that email, only the date, recipient and subject. This information is available through the Sent Emails Window.


    The exception to this invoices. If you open the selected invoice within the Edit Sales window you will have the option of View all activity. Selecting that will show who the invoice was sent to, the subject along with the message body that was sent with the message and when it was viewed.

Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi RUTHM 

 

When you send an email using AccountRight with Online Emailing enabled AccountRight doesn't store the message sent with that email, only the date, recipient and subject. This information is available through the Sent Emails Window.


The exception to this invoices. If you open the selected invoice within the Edit Sales window you will have the option of View all activity. Selecting that will show who the invoice was sent to, the subject along with the message body that was sent with the message and when it was viewed.

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