Bpay payments
My Bpay payments from clients are going straight into my account, they are being picked up by MYOB, and the account is being marked as paid. BUT in my bank feeds the MYOB bpay transaction is still l...
Forum Discussion
Hi chaim
Thanks for your screenshot. Could you check if those transactions are sitting in the Prepare Bank Deposit window? If so, you will need to tick these and Record, because on the Bank Feeds window AccountRight will only be able to match exact amounts.
i do not see a way to tick the transaction or is it already deposited?
Hi chaim
The screenshots you shared are from different transactions, therefore it is a bit harder to troubleshoot your issue. Could you check the following:
- For the first transaction (dated in February to bank account 1-1110), click on Find, if it doesn't come up in this window, could you check the Reconcile Accounts window and check if it has been ticked?
- For the second transaction I noticed you are using a different bank account, 1-1112. I see the prepare bank deposit has already been recorded, that is why the fields are greyed out.
Could you check what you have set up under Setup > Preferences> Emailing tab > Edit payment options? Also could you check whether these transactions that are left in the bank feeds window are already reconciled?
