cannot Deleting a purchase quote
I am unable to delete a purchase quote. The error message is An unbalance transaction may not be recorded. The quote was transferred to a order and the quote still remains as the preference fo...
Forum Discussion
Hello Judy-ryan
Thank you for your question. If you click in the field and manually type the amounts. This should bypass the error message you are facing.
Please let me know how you go.
I manually entered the amounts, saved, and then tried to delete and it did not work
IF you can't delete the transaction, it could be the preferences set up in your settings won't allow a delete but a reversal, so you will need to change these preferences.
You can follow the steps in this Help Article to check the settings to delete a transaction.
If you are still getting an error message and unable to delete can you please send me a screenshot of the window including the error.
