cant access site

Hi kravingz,

 

Thank you for your post, and welcome to the Community Forum!

 

There is an incident report regarding this issue where you can't access the file and receive an error message saying "something went wrong". I'm sorry for the inconvenience that this issue has caused you. This issue has been resolved, and please refer to this link for further information about it.

 

Please let us know if you need further help.

 

Cheers,

Princess

Hi SommerA,

 

Thank you for your post.

 

We're really sorry for the inconvenience this has caused you. We're very grateful for your patience and understanding in this matter. We encountered an incident yesterday affecting users access to their MYOB Business/Essential files. We would like to inform you that our product support has resolved the underlying problem, and you should be able to access your files. Thank you once again for your understanding.

 

Please let us know if you need further help.

 

Cheers,

Princess