Forum Discussion
Hi JohnFu
What you describe is typical once a Purchase Order has been converted to a Bill. It remains hidden, and cannot be edited or deleted. You will need to make any adjustments to the Bill or start a new Order.
Regards
Gavin
Thanks you gavin12345
We using export funtion to sort purchase order with right supplier. as sales order has mutiple lines with different suppliers. trasfer SO to PO and select one supplier would not works.
so we export all open Purchase orders first, group lines with right supplier in CSV file and import them back.
It was all good for a long time. but from last week, we found this order exported everytime.
we don't want change or delete it, just want to know as a bill, why it comes with the open order export every time?
- gavin123452 years agoUltimate User
Hi JohnFu
Could be one of 2 things (or perhaps more):
- The export is not filtering for Open orders only correctly since update - however if this were the case, I would expect all closed/converted orders to appear in the export, not just this one.
- When this order was converted, it was not processed correctly and MYOB is incorrectly treating it as an open Order when exporting. Flag setting needs to be fixed.
Was there anything different about this order? For example was a payment applied against this but not against the order Purchase Orders?
Regards
Gavin
- JohnFu2 years agoExperienced User
We are export with the filter orders only, and we have running this for a long time.
So it must be wrong flag, can't find any special of that order.
Do you think if the after open bill covert to closed bills, this will be fixed itself?
or I can give you the details of the order you can check from backend.
Thanks gavin12345
- gavin123452 years agoUltimate User
Hi JohnFu
How will you convert it to a Bill if you cannot find it?
In the export file, check the date and order number etc - may not appear in order tab is date is set to 1/5/2032 instead of 1/5/2023.
I can't access your file, I am just a forum user like yourself. You will need to contact MYOB for them to look into this for you. I will tag Princess_R and Celia_B - one of them should be in touch soon.
Regards
Gavin