can't find a hiding purchase Order.
one of open purchase order only can be found when export Purchase orders file. but can't find in MYOB Purchases Register. How to delete or modify that order?
Forum Discussion
Thanks you gavin12345
We using export funtion to sort purchase order with right supplier. as sales order has mutiple lines with different suppliers. trasfer SO to PO and select one supplier would not works.
so we export all open Purchase orders first, group lines with right supplier in CSV file and import them back.
It was all good for a long time. but from last week, we found this order exported everytime.
we don't want change or delete it, just want to know as a bill, why it comes with the open order export every time?
Hi JohnFu
Could be one of 2 things (or perhaps more):
- The export is not filtering for Open orders only correctly since update - however if this were the case, I would expect all closed/converted orders to appear in the export, not just this one.
- When this order was converted, it was not processed correctly and MYOB is incorrectly treating it as an open Order when exporting. Flag setting needs to be fixed.
Was there anything different about this order? For example was a payment applied against this but not against the order Purchase Orders?
Regards
Gavin
We are export with the filter orders only, and we have running this for a long time.
So it must be wrong flag, can't find any special of that order.
Do you think if the after open bill covert to closed bills, this will be fixed itself?
or I can give you the details of the order you can check from backend.
Thanks gavin12345
Hi JohnFu
How will you convert it to a Bill if you cannot find it?
In the export file, check the date and order number etc - may not appear in order tab is date is set to 1/5/2032 instead of 1/5/2023.
I can't access your file, I am just a forum user like yourself. You will need to contact MYOB for them to look into this for you. I will tag Princess_R and Celia_B - one of them should be in touch soon.
Regards
Gavin
That's the point, I can find the bill, in my experience, a order covert to bill, there should only bill there, the order should be coverted, it's looks like all right in MYOB layout if no export.
but after export order, the open order can be found in the TXT file.
Order number: 94151760
Date: 29/05/2023
I konw how these filter works, order can't be found in MYOB without export.
Thank you gavin12345 , you helped on all my post, sorry I thought you are staff of MYOB, You are so kind to help others member.
I thinks there may be something wrong with the order.
