can't find a hiding purchase Order.
one of open purchase order only can be found when export Purchase orders file. but can't find in MYOB Purchases Register. How to delete or modify that order?
Forum Discussion
We are export with the filter orders only, and we have running this for a long time.
So it must be wrong flag, can't find any special of that order.
Do you think if the after open bill covert to closed bills, this will be fixed itself?
or I can give you the details of the order you can check from backend.
Thanks gavin12345
Hi JohnFu
How will you convert it to a Bill if you cannot find it?
In the export file, check the date and order number etc - may not appear in order tab is date is set to 1/5/2032 instead of 1/5/2023.
I can't access your file, I am just a forum user like yourself. You will need to contact MYOB for them to look into this for you. I will tag Princess_R and Celia_B - one of them should be in touch soon.
Regards
Gavin
That's the point, I can find the bill, in my experience, a order covert to bill, there should only bill there, the order should be coverted, it's looks like all right in MYOB layout if no export.
but after export order, the open order can be found in the TXT file.
Order number: 94151760
Date: 29/05/2023
I konw how these filter works, order can't be found in MYOB without export.
Thank you gavin12345 , you helped on all my post, sorry I thought you are staff of MYOB, You are so kind to help others member.
I thinks there may be something wrong with the order.
Princess_R Celia_B Please have a look of my issue in this post
I have a hiding purchase order, not in MYOB, not even in report.
but can be export to TXT file
Thanks
Hi JohnFu
Thank you for your post.
To my understanding you are missing a purchase order, in the Purchase Register. But can be seen once exported to a TXT file.
Can you go to Find transactions and filter All purchases and the correct dates to locate this order.
If this doesn't work and can't see this order, could you please send us a Private message with the screenshot of your TXT file showing the order.
Please feel free to post again I'm happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
