Forum Discussion

built4purpose's avatar
built4purpose
Contributing User
17 hours ago

Cant print customised forms

Hi, We can't seem to print customised forms, we could yesterday, but we can't today. I can print normal forms but not the customised ones? Any suggestions?

3 Replies

  • built4purpose's avatar
    built4purpose
    Contributing User
    16 hours ago

    Also experiencing issues with in tray, slow, says not attached but is there after a few minutes. 

  • Hey built4purpose​ 

    We are aware of some users experiencing an issue when printing or emailing invoices. A workaround available at the moment is to click into an existing form template, make a minor edit and save it to refresh the form. You can then remove the minor edit and save the form again. You should be able to email/print out without an issue after that. 

  • Yeh my exact same problem, there was no problems yesterday and now today, only some customised forms print and others don't for some reason??

     

    I tried the above refresh with minor edit and doesn't work for me