Hi, We can't seem to print customised forms, we could yesterday, but we can't today. I can print normal forms but not the customised ones? Any suggestions?
Edit your forms to substitute and instances of the Calibri font with Arial
Hi dant,
I understand why you’re looking for this. It’s not the most obvious setting. If you’re using the browser, go to Settings (⚙️) > Sales settings > Templates. From there, you can open an existing template or select Create template to update things like your logo, colours, title, business details, and which columns appear on invoices, quotes and statements. You can’t change the font through the browser.
Regards,
Sai
Can we have an update from MYOB please?
Hi MPW07,
There isn’t a new update to share just yet, but the issue is still being investigated. To make sure your account is included in the tracking and that you’re notified once it’s resolved, please submit a support request through My Account. That way, your case can join the tracking of issue.
Cheers,
Doreen
