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Martin_Hopkins's avatar
Martin_Hopkins
3 years ago

Committed breakdown is no longer visible for us through Item Information Window - Accountright SE

Hi, Hoping someone can assist with this. We can no longer drill into Committed, On Order or Available by pressing the arrow in the Item Information Window. Has something changed? I recorded a quick v...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi Martin_Hopkins 

     

    Going through the data file repair process sounds like the path we were treading down as well.

    If you are needing future assistance don't hesitate to get in touch.

Martin_Hopkins's avatar
Martin_Hopkins

Hi Steven,

Thanks for your reply. There are two transactions (Purchase Orders). I have tried to delete them & MYOB crashes. Restoring a backup is possible however It's a real challenge due to the volume of transactions that will need re-entry. I have sent the file to DFR Team to review & hopefully we can organise a repair on our live file with minimal downtime.

 

I have stopped the contractor at this stage to allow us to find a "safe" method to progress with this API  integration development. eg. Don't use our live file! :-)

 

If you recommend a different approach to this, please advise.

 

Thanks for your help. Regards Martin

 

 

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi Martin_Hopkins 

 

Going through the data file repair process sounds like the path we were treading down as well.

If you are needing future assistance don't hesitate to get in touch.

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