Forum Discussion

LilyUltimate's avatar
LilyUltimate
Experienced User
1 year ago

Converting Received Items to a bill

Hi  Could someone please help me with trying to convert a received item order to a bill. We have tried many times but are receiving a "time out" message. We originally tried to convert it from an ...
LilyUltimate's avatar
LilyUltimate
Experienced User
1 year ago

Hi Princess

Unfortunately, we are still having trouble with the conversion, error message is still appearing.  Who can I call and who can I send this request to update the order for us.

please help

thanks

Lily

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi LilyUltimate,

 

To assist you further with this issue, please reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to look into this more closely and provide real-time support to resolve the error message you're seeing.

 

Regards,

Sai

  • LilyUltimate's avatar
    LilyUltimate
    Experienced User
    1 year ago

    thank you, I have sent thru a case to MyAccount

     

    Kind regards

    Lily

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