Forum Discussion

LilyUltimate's avatar
LilyUltimate
Experienced User
10 months ago

Converting supplier purchase order to a bill

Hi - hoping someone can help. We are trying to convert a supplier purchase order to a ‘bill’ however Myob is timing us out. We are not sure why Myob is doing this as the order is not a huge one and...
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi LilyUltimate,

 

That timeout error usually pops up when one or more items in the order have an on-hand quantity between 0 and 1. A quick fix is to record an Adjust Inventory transaction to bump the on-hand quantity of those items above 1. You can check this link for more info. Once that’s done, you'd  be able to convert the order to a bill. Alternatively, our team can run fix scripts to help the timeout error. Make sure to reach them on Live Chat via our virtual assistant, MOCA.

 

Cheers,

Doreen

  • LilyUltimate's avatar
    LilyUltimate
    Experienced User
    10 months ago

    Hi Doreen

    Thank you for your reply and quick fix.

    However, this is not a solution when orders are multiple pages long, a very timely exercise.  Would be great for Myob to fix this error for future orders. 

     

    thanks

     

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