Forum Discussion

BrucePhillips's avatar
BrucePhillips
Contributing User
2 years ago

Create Bill

I cannot get a bill to save.  it just says something went wrong refresh browser. 

I cannot enter and pay suppliers and I'm getting super cranky.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi BrucePhillips,

     

    Thank you for the post and for letting us know your concern. I appreciate you providing the error message and I regret to know that you're having an issue when saving a bill. I'll be glad to assist you with this. Are you trying to edit a bill or you're creating a new bill? Please provide me with a screenshot of the full screen and the error message so I can further help you with this.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • BrucePhillips's avatar
      BrucePhillips
      Contributing User

      Hello Sai.

       

      Its seem so have corrected itself.  I was trying to enter a bill for stock and I was putting the total value Inc GST in the line and it kept crashing.

       

      But I've since tried to put it in as a $1 per 1000 and it finally saved the bill.  Then I could edit it to the correct value and it saved again.

       

      Its a work around but it got me through.

       

      Bruce.

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi BrucePhillips,

         

        Thank you for the response and for letting me know. I'm glad that your issue is now resolved. If you have any additional concerns in the future, please feel free to post in our Community Forum. Have a great day!

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai