Forum Discussion

Member

3 years ago

Creating PDF receipts - text fields outlining

Hello I have an issue with creating PDF receipts. In Receipt created as "Microsoft print to PDF" visible all text fields oulining. Company logo, address, name of the donor, description, ect - a...

Myla

Member

3 years ago

Thank you for your reply.

It's a Pdf file ready to be emailed. And it has outline around every single text including company logo, address, ect

When I print it on the paper it's clear, but since COVID we've switched to WFH and emailing PDF receipts.

I'm using Microsoft to PDF when creating files. Every browser/img app showing this borders. It means clients can see this borders as well :-(

Beansmutts

Trusted Cover User

3 years ago

Hi Myla

Since the actual print to plain paper does not have the boxes around everything, makes me think it is the Microsoft print to PDF that is the problem or its settings (unfortunately I dont know about its settings). Try downloading a Trial version of say Kofax Nuance Power PDF, Fox PDF, Win2PDF all have a print to file.

Kofax Nuance: https://www.kofax.com/products/power-pdf

Foxit: https://www.foxit.com/shopping/?utm_source=googleads&utm_medium=Search&utm_term=foxit%20pdf&utm_campaign=FOXIT_GA_NAM_EN_S_REVENUE_ONLINE%20STORE_BRAND&gclid=EAIaIQobChMIkqHT9Jzg-AIVQJlmAh3mOAUeEAAYASAAEgJ3lvD_BwE

Win2PDF: https://www.win2pdf.com/download/?gclid=EAIaIQobChMI5dzljp3g-AIVepRmAh3LxwXtEAAYASABEgIcy_D_BwE

Hope this helps.

Gill