2 years ago
Credit card payment not received
Hi there, A customer of mine has used online payment (credit card) for their purchase around 5 days ago, however the funds have not shown up in my bank account. In MYOB a payment is recorded howev...
- 2 years ago
Hi sollyy_1999
Thanks for posting.
What we could do in this situation since the transaction is under Undeposited Funds, we could prepare a bank deposit to transfer the amount from Undeposited Funds to the right bank account. Here is a useful Help Article Preparing a bank deposit to help you process.
If you run into any problems or need further assistance do not hesitate to reply to this thread.
Best Regards
Genreve.