Forum Discussion

MJPop's avatar
MJPop
Experienced Cover User
3 years ago

Currency Rates being changed automatically

We are using multi-currency with Live exchange rates switched off.   We manually add the exchange rate to our overseas purchases when we set up the purchase order.   When billing, the exchange rate...
Live Exchange Rates
Multi-Currency
MJPop's avatar
MJPop
Experienced Cover User
3 years ago

I have now cleared the cache and closed/reopened the program, but the issue persists. 

 

It is not getting a different rate each time, it always enters the same rate.

 

Attached pic is the greyed out option to enable multi-currency.  This is when logged in as administrator, but the same things happens when logged in as a user.

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi MJPop, 

 

Sorry for missing your response. Did you still need assistance with this ? 

 

If you do, please let me know. 

  • MJPop's avatar
    MJPop
    Experienced Cover User
    3 years ago

    Melisa_D 

     

    The problem is still ongoing, the option to switch off multi-currency is still greyed out for all users. 

     

    Please advise a solution.

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi MJPop, 

       

      Are you still experiencing this ? If you are, please do let me know. 

      • MJPop's avatar
        MJPop
        Experienced Cover User
        3 years ago

        Hi Melisa_D ,

         

        Have you made any related changes in the software?

         

        We are running the most current build available and still have the same issue.

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