Forum Discussion

general_enq's avatar
general_enq
Contributing Cover User
2 years ago

customer card avg days pay not correct

customer card avg days pay not correct
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi general_enq, 


Thanks for posting your concern in the forum. 

 

Sorry to hear about the incorrect values in average days on the employee card. This issue has been logged with the development team and currently being worked on. May I collect screenshots of this for us to report this? Also, have we recorded or edited an invoice when this happened? We look forward to your response. 

 

In the meantime, feel free to post again in the forum if you have any other concerns. 

 

Cheers, 
Genreve

 

 

  • general_enq's avatar
    general_enq
    Contributing Cover User
    2 years ago

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi general_enq, 

       

      Thanks for your response and the screenshot. 

       

      I'm sorry to hear about your inconvenience with the average days. Rest assured the team will use the screenshot you've sent to investigate and find a fix for the issue. 

       

      In the meantime, let us know if you require any other assistance.

       

      Cheers,

      Genreve

      • general_enq's avatar
        general_enq
        Contributing Cover User
        2 years ago

        Hi checking for updates as problem is wide than expected. Need resolution asap. Ideally prompts in app on issue and how to fix is a real missing link for myob on multiple fronts

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