Forum Discussion
Hi general_enq,
Thanks for your response and the screenshot.
I'm sorry to hear about your inconvenience with the average days. Rest assured the team will use the screenshot you've sent to investigate and find a fix for the issue.
In the meantime, let us know if you require any other assistance.
Cheers,
Genreve
- general_enq2 years agoContributing Cover User
Hi checking for updates as problem is wide than expected. Need resolution asap. Ideally prompts in app on issue and how to fix is a real missing link for myob on multiple fronts
- Earl_HD2 years agoMYOB Moderator
Hi general_enq,
I sincerely apologize for the delayed response. I want to assure you that we have already brought this issue to the attention of our Product Development team, and they are actively working on finding a solution. I've also sent you a private message to gather more details about the issue.
We appreciate your understanding and look forward to hearing from you soon!
Regards,
Earl- general_enq2 years agoContributing Cover User
Thanks
- AndrewStephen2 years agoValued Cover User
Hi Genreve_S
MYOB will not use the screenshot provided to address the issue.This has been a known issue for years now and MYOB has NO interested in fixing this bug.
Really wish MYOB would just start being open and honest with your customers and just say "We are aware of the bug, however as we have stopped development with AccountRight we will not be fixing this issue"
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.