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general_enq's avatar
general_enq
Contributing Cover User
2 years ago

customer card avg days pay not correct

customer card avg days pay not correct
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi general_enq, 

 

Thanks for your response and the screenshot. 

 

I'm sorry to hear about your inconvenience with the average days. Rest assured the team will use the screenshot you've sent to investigate and find a fix for the issue. 

 

In the meantime, let us know if you require any other assistance.

 

Cheers,

Genreve

general_enq's avatar
general_enq
Contributing Cover User
2 years ago

Hi checking for updates as problem is wide than expected. Need resolution asap. Ideally prompts in app on issue and how to fix is a real missing link for myob on multiple fronts

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi general_enq,

    I sincerely apologize for the delayed response. I want to assure you that we have already brought this issue to the attention of our Product Development team, and they are actively working on finding a solution. I've also sent you a private message to gather more details about the issue.
     

    We appreciate your understanding and look forward to hearing from you soon!
    Regards,
    Earl

    • general_enq's avatar
      general_enq
      Contributing Cover User
      2 years ago

      Thanks

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