Forum Discussion

Mic2's avatar
Mic2
Contributing User
9 months ago

Customer statement reporting incorrect aging totals

Our customer statements are not reporting correct total for some of our customers.   We send out customer statements at the start of overy month. At the bottom of our statements we have totals show...
Lee_D's avatar
Lee_D
Cover User
5 months ago

This seems to be an ongoing issue without any resolution!!

I am having the same with my statements, I changed the ageing in preferences and on the invoices, and waited a month or so to see if it resolved itself, still happening!!

  • Tish_Wise62's avatar
    Tish_Wise62
    Experienced Cover User
    19 days ago

    I have set myself a calendar reminder to change the setting before issuing statements and then re set it once I have. It seems to be the only thing that helps.

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