Customise Receipts - Changing Date Format
Hey MYOB team Can anyone tell me if this issue with US date format on Custome receipt, has been fixed? I I tried everything I could to fix this problem, I changed Region settings on my Windows ...
Forum Discussion
Thanks for the suggestion Earl but let's just unpack the suggested workaround: I can kick all the other employees out of the MYOB file while I take a backup, then process receipts which have to be printed to PDF and manually emailed out to customers, and then restore the file. If you have a large number of customers you're looking at holding up everyone else for an hour, probably two hours.... It's not really practical is it?
Or I can start early, or work late, so as not to bring the entire organisation to a standstill. Great!
Can we forget the "can't give a specific timeframe for resolution" and just have MYOB admit that they are never going to do anything to fix a fundamental error in the date format, or a lack of basic functionality to email receipts?
We are already paying for a third party solution to the receipt emailing and having to repeatedly explain to customers why their receipt dates are wrong...
Hi SDuddy ddy, and JillL1,
Thanks for your reply. I acknowledge that this workaround may be time-consuming and not the most practical solution. Please don't worry, we're committed to providing an update as soon as the issue is resolved. In the meantime, if you have any more questions or need assistance, feel free to get in touch, and we'll be more than happy to assist you
Ward regards,
Earl
