Forum Discussion
Thanks for the suggestion Earl but let's just unpack the suggested workaround: I can kick all the other employees out of the MYOB file while I take a backup, then process receipts which have to be printed to PDF and manually emailed out to customers, and then restore the file. If you have a large number of customers you're looking at holding up everyone else for an hour, probably two hours.... It's not really practical is it?
Or I can start early, or work late, so as not to bring the entire organisation to a standstill. Great!
Can we forget the "can't give a specific timeframe for resolution" and just have MYOB admit that they are never going to do anything to fix a fundamental error in the date format, or a lack of basic functionality to email receipts?
We are already paying for a third party solution to the receipt emailing and having to repeatedly explain to customers why their receipt dates are wrong...
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