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Feebie's avatar
Feebie
Trusted Cover User
4 years ago

Data file cancellation

Hi - I have just made a phone call to cancel one of my subscriptions - there were 6 in the cloud, and now should be 5 at the end of the month.    The notice of cancellation email that I have receiv...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Feebie, 

     

    Thank you for your post. I've had a look at our records and I can confirm that only 1 cloud file agreement has been cancelled for the end of this month, this is for file ID 11. You can check your file ID by going to Help > About MYOB AccountRight. 

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi Feebie, 

 

Thank you for your post. I've had a look at our records and I can confirm that only 1 cloud file agreement has been cancelled for the end of this month, this is for file ID 11. You can check your file ID by going to Help > About MYOB AccountRight. 

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