Forum Discussion

JO198's avatar
JO198
Contributing User
2 years ago
Solved

Deleting Auto build items

Hi,   Looking to delete Auto build items. I have made the item inactive but it is still showing in the auto build list?   Can this be done?
  • Doreen_P's avatar
    Doreen_P
    12 months ago

    Hi clairecs,

     

    Thanks for your post.

     

    Upon checking, if you're receiving an error such as invalid software ID when lodging to STP, I would recommend setting up the STP again by clicking the 'Get Started' button. This is to make sure that the ATO has the correct and updated software ID of your file.

     

    As per your question, if there's been any recent update, we haven't received any updates yet or if there's anything that happened.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

JO198's avatar
JO198
Contributing User
2 years ago

Hi,

 

I have tried this but it won't let me press ok once I have deleted all items in the auto build list on an item.

 

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi JO198,

 

We hope this message finds you well. We asked for a screenshot to check on the issue, but we have not received any updates regarding your concern. If you still need further assistance or if you have other questions or concerns, please feel free to contact us again or create a new thread. We are happy to help.  
 

Thank you, 

Cel

 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi 9970, 

     

    Thank you for your post. Our file repair team may need to repair the balance for you, can you please send me a private message with the following information so I can take a look into this for you:

    • Serial number 
    • Your full name and email address 
    • Screenshot of the customer card balance 
    • Screenshot of the Aged receivables summary report dated 9999

Looking for something else?

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Auto build items","id":"message:853956","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:320514"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:853956"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:853956"},"body@stripHtml({\"truncateLength\":200})":" Hi,   Looking to delete Auto build items. I have made the item inactive but it is still showing in the auto build list?   Can this be done? ","body@stringLength":"180","rawBody":"

Hi,

 

Looking to delete Auto build items. I have made the item inactive but it is still showing in the auto build list?

 

Can this be done?

","kudosSumWeight":0,"postTime":"2024-01-16T16:20:27.777+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:853956_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":333},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:853956":{"__typename":"Conversation","id":"conversation:853956","solved":true,"topic":{"__ref":"ForumTopicMessage:message:853956"},"lastPostingActivityTime":"2024-02-08T11:51:02.574+11:00","lastPostTime":"2024-02-08T11:51:02.574+11:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:853956":{"__typename":"ModerationData","id":"moderation_data:853956","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:853956_1":{"__typename":"Revision","id":"revision:853956_1","lastEditTime":"2024-01-16T16:20:27.777+11:00"},"ForumReplyMessage:message:854752":{"__typename":"ForumReplyMessage","id":"message:854752","conversation":{"__ref":"Conversation:conversation:853956"},"author":{"__ref":"User:user:283343"},"revisionNum":1,"uid":854752,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"subject":"Re: Deleting Auto build items","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:854752"},"parent":{"__ref":"ForumReplyMessage:message:854430"},"body":"

Hi JO198,

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We hope this message finds you well. We asked for a screenshot to check on the issue, but we have not received any updates regarding your concern. If you still need further assistance or if you have other questions or concerns, please feel free to contact us again or create a new thread. We are happy to help.  
 

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Thank you, 

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Cel

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","body@stringLength":"708","rawBody":"

Hi ,

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We hope this message finds you well. We asked for a screenshot to check on the issue, but we have not received any updates regarding your concern. If you still need further assistance or if you have other questions or concerns, please feel free to contact us again or create a new thread. We are happy to help.  
 

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Thank you, 

\n

Cel

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi Cel,

 

Sorry for my quietness, I was sick last week. Please see screenshots when I go in and delete each line item from the item in the autobuild window and go to press ok it won't let me save it as it makes me enter an item line in the auto build window. Is there a way to pass this step? Does the item have to be inactive or active for this to work? I am trying to clean up my auto build list with only active items and want to get rid of all inactive autobuilds we no longer use.

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Hi JO198, 

\n

 

\n

Thanks for responding to this post with these screenshots. 

\n

 

\n

As mentioned previously by Celia_B, the auto-build items from this window can be removed by opening the items from the items list and editing the auto-build window. When you get to the window on your second screenshot, you can click the line below the red x icon. This will remove the x icon and let you click OK to save it. 

\n

 

\n

Let us know if you require further assistance.

\n

 

\n

Thanks,
Genreve

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Hi,

 

I have tried this but it won't let me press ok once I have deleted all items in the auto build list on an item.

 

","body@stringLength":"154","rawBody":"

Hi,

 

I have tried this but it won't let me press ok once I have deleted all items in the auto build list on an item.

 

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Thank you! This worked!

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