Forum Discussion

Irishman1's avatar
Irishman1
5 years ago

Discount given must be greater than zero

Hi, I am trying to make a payment to a supplier with multiple invoices and also claiming the early payment discount.  Have just upgraded to AccountRight 2019 from MYOB Premier 19.   I get the follo...
  • Melisa_D's avatar
    Melisa_D
    5 years ago

    Hi Irishman1, 

     

    Thank you for your post. Currently this is a known issue in the software however the current work around for this is to Zero out any discount lines that you are not applying an amount to, as one or more of them may be causing this error. This will then allow you to record the payment. 

     

    Example attached:

     

    I hope this helps.

Melisa_D's avatar
Melisa_D
Former Staff

Hi Irishman1, 

 

Thank you for your post. Currently this is a known issue in the software however the current work around for this is to Zero out any discount lines that you are not applying an amount to, as one or more of them may be causing this error. This will then allow you to record the payment. 

 

Example attached:

 

I hope this helps.

Irishman1's avatar
Irishman1
5 years ago

Thanks Melisa

 

This works fine, thanks for your help.  Any timeframe on a bug fix?

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