You just post both payments to the same invoice - this creates a credit. When you get the new invoice you can allocate the credit to that invoice
Good luck
Karoman
To stop that happening in the future you can go into your preferences and check the box that says Warn for duplicate.
Karoman
It was paid in store over eftpos on collection, but then also got paid over net bank because we got a payment reminder from their accounting software. just a one off whoops hopefully.
Easy fixed then.
Hi Gyan90,
Thank you for your post. My apologies for the delayed response.
I can see that one of our experienced cover users has successfully addressed your concern, and I will be closing this post as resolved. Please don't hesitate to start a new post if you need further help in the future.
I would also like to thank you, Karoman55, for your willingness to share your expertise. Your contributions significantly enhance the wealth of information in our community. Please continue to share your insights and make our community an even more valuable resource.
Cheers,
Princess
