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Luke_Rigg's avatar
Luke_Rigg
Experienced User
2 years ago

Supplier double charged

Hey Guys,

 

Heres what happened:

 

I paid for an item via EFT the other day of $184. I sent my employee to pick the item up a few days later (He had my credit card at the time). They charged him again for the item at $239, then realised they input the wrong amount by $55 on the Eftpos machine, which they immediately credited back on the Eftpos machine. When he came back and told me he paid for the item, i rang them and they credited back the $184.

 

I now have 3 transaction lines: $239 debit, credit of $184 and credit of $55 and have no idea what to do with them LOL.

 

How do i allocate/fix this up in MYOB? 

  • Hi Luke_Rigg 

     

    Thanks for your post. For the purchase of $239, record a Create bill transaction and in Bank transactions match the bank feed with that bill. 

     

    Then create two supplier returns, one for $184 and one for $55: Creating supplier returns

    Go to Purchases>>Supplier returns>>select Refund and record the refund: Processing supplier returns

     

    You can then match the refunds with the credits in Bank transactions.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Hi Luke_Rigg 

     

    Thanks for your post. For the purchase of $239, record a Create bill transaction and in Bank transactions match the bank feed with that bill. 

     

    Then create two supplier returns, one for $184 and one for $55: Creating supplier returns

    Go to Purchases>>Supplier returns>>select Refund and record the refund: Processing supplier returns

     

    You can then match the refunds with the credits in Bank transactions.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.