Forum Discussion

Gyan90's avatar
Gyan90
User
5 months ago
Solved

double payment to supplier

Hi, We have managed to pay the same invoice twice without realising. The company is going to credit the 2nd payment to a new invoice instead of refunding. The amount is for $186. I have closed the ...
  • Karoman55's avatar
    Karoman55
    5 months ago

    You just post both payments to the same invoice - this creates a credit.  When you get the new invoice you can allocate the credit to that invoice

     

    Good luck

     

    Karoman

Gyan90's avatar
Gyan90
User

It was paid in store over eftpos on collection, but then also got paid over net bank because we got a payment reminder from their accounting software. just a one off whoops hopefully.

Karoman55's avatar
Karoman55
Experienced Cover User
5 months ago

Easy fixed then.