2 years ago
Drag and drop not working
I have just installed the latest AccountRight on a new computer and the Drag and Drop feature for getting documents in is not working from Outlook 365. I drag the document out of Outlook over and th...
Hello andy_h
Welcome to the Community Forum.
It would appear from what you have said that it's just not working when you try to drag directly from outlook.
The function still appears to be working as a whole.
I can suggest trying to reinstall both AccountRight and Outlook, to see if this assists in the situation. I would also make sure you have all windows updates installed including the .NET Framework updates.
If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.
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