Forum Discussion

PARADISE's avatar
PARADISE
Contributing Cover User
10 months ago

EMAIL & NEW OUTLOOK

Can't seem to send Invoices by email with the New Outlook - I get an error message saying they have not sent. The old Outlook wont open anymore
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi, Paradise

 

Thanks for your post.

 

Please try to resend the invoices again if same error comes up. If yes, kindly generate the diagnostic log so we can look into it further. To get the diagnostic log, see the Help Article: AccountRight Log Locations for more information.

 

We are looking forward to your response.

 

Best regards,

Doreen

  • PARADISE's avatar
    PARADISE
    Contributing Cover User
    10 months ago

    The emails have sent this week through the New Outlook - so problem seems to be solved but will advise as requested if it recurs

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      10 months ago

      Hi, Paradise

       

      Thank you for updating us.

       

      We're glad to know that you can now send invoices using the new Outlook. Please feel free to create a post again if you encounter any issues. We're here to assist!

       

      Best regards,

      Doreen

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