Forum Discussion

SonyaT's avatar
SonyaT
11 months ago

Email Bounce Back

Hi All,   We are having issues sending our statements to a customer. we are receiving the following bounce back email.   Sorry, email delivery was unsuccessful. Subject: From The Cable Managem...
  • Earl_HD's avatar
    Earl_HD
    11 months ago

    Hi SonyaT,

    Thank you so much for your post and welcome to the Community Forum!

    I apologize for the delayed response. Upon review, the provided email address does not appear to be blacklisted on our end. To address this issue, please check for any blacklisting on your end. If you are unable to determine the blacklist status, we recommend reaching out to your IT representative for further assistance.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 months ago

Hi SonyaT,

Thank you so much for your post and welcome to the Community Forum!

I apologize for the delayed response. Upon review, the provided email address does not appear to be blacklisted on our end. To address this issue, please check for any blacklisting on your end. If you are unable to determine the blacklist status, we recommend reaching out to your IT representative for further assistance.

Feel free to post again, we're happy to help!
Regards,
Earl

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