After all the mess from a couple of weeks ago, & the patch update last week. We are unable to email our Sales Orders Invoices from AR Desktop. If we use the web browser, then it is sent. Don't like having to keep using the web browser version, as it times out after about 5 minutes, & we have to keep logging into it. Is anyone else having troubles with AR Desktop & emailing to clients?
Hi Tony,
Thanks for describing how your email only works on the web version. If it’s working in the browser but not in AR Desktop, it’s likely something on that computer.
A couple of quick things to check:
If it’s still not working after that, you’ll need to contact support so they can check the desktop setup further.
You can reach out by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
