Forum Discussion

lindso's avatar
lindso
Trusted Cover User
6 years ago
Solved

Emailing Statements - email address has changed

Today I signed up for the Invoice Reminders in Accountright and now my statements have the email address AccountRight@apps.myob.com as the sender instead of our business email address. How do I chang...
  • Neil_M's avatar
    Neil_M
    6 years ago

    HI lindso 

     

    If you go to Setup >> Preferences >> Emailing and untick Use AccountRight to Send Emails, this will switch AccountRight back to using Outlook to send emails.

     

    Please note however that if you are using Outlook to send your emails you aren’t able to take advantage of the invoice reminders and online payments functionalities. These are only available when using the inbuilt online emailing functionality within AccountRight

Neil_M's avatar
Neil_M
Former Staff
6 years ago

HI lindso 

 

If you go to Setup >> Preferences >> Emailing and untick Use AccountRight to Send Emails, this will switch AccountRight back to using Outlook to send emails.

 

Please note however that if you are using Outlook to send your emails you aren’t able to take advantage of the invoice reminders and online payments functionalities. These are only available when using the inbuilt online emailing functionality within AccountRight

lindso's avatar
lindso
Trusted Cover User
6 years ago

Thanks Neil_M for sorting that out. If I'd known it would have changed the email settings I would have left it as is :)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.