Forum Discussion

jexy9's avatar
jexy9
Member
6 years ago
Solved

Emailing statements.

I am able to email invoices and orders but when I try to email statements I get the message "I/O Error in Routine" Any suggestions?
email
  • Neil_M's avatar
    Neil_M
    6 years ago

    Hi jexy9 

     

    Given its only a happening on one type of document, it would imply that potentially the temporary file for statements is having an issue. To that end I recommend having a look at our help article Error: "I/O Error in Routine" when emailing

     

    This article steps through how to locate the relevant temp file and how to remove it so you can then email statements again

Neil_M's avatar
Neil_M
Former Staff
6 years ago

Hi jexy9 

 

Given its only a happening on one type of document, it would imply that potentially the temporary file for statements is having an issue. To that end I recommend having a look at our help article Error: "I/O Error in Routine" when emailing

 

This article steps through how to locate the relevant temp file and how to remove it so you can then email statements again

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.