Hi Doreen,
I have been able to resolve the issue by adjusting the inventory for this item but not sure why this has fixed the problem.
THank you so much for your comprehansive response Doreen. There are no issues or errors that you mention below other than the current value and Average costs for this item in the profile tab showing as zero even though we have purchased this items many times. Interestingly the last purchase price and standard cost in the buying details tab does show values...
Hi Andyk1,
Thanks for updating us.
We're glad that we were able to assist you. Please feel free to create a post again if you require further assistance in the future. We are here to assist.
Best regards,
Doreen
Hi Doreen,
I have been able to resolve the issue by adjusting the inventory for this item but not sure why this has fixed the problem.
Hi Andyk1,
We're pleased to hear that you've resolved this issue. Additionally, AccountRight doesn't permit negative inventory quantities or values. If the transaction you were entering brought either of these amounts below zero, you would encounter an error. In this scenario, since it's related to the value of the items rather than the quantity, you would need to raise the value of the items via an inventory adjustment. This adjustment should raise the total value of the item in error to an amount greater than the credit.
Feel free to start a new post if you have further queries and one of us will be happy to assist you.
Regards,
Earl
