Forum Discussion

Freddy21's avatar
Freddy21
Experienced Cover User
2 years ago

Error -4077

Hi,

 

Trying to update bulk pricing for custom price levels.

 

Recieving error as per below

Summary of errors
Error -4077: You have sales for this item.

 

I am not sure what to do?

 

 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Freddy21, 

     

    Thank you, I've had the script run over the file. Can you please sign out and sign back in, the import should now work. 

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Freddy21, 

     

    Thanks for your post. There is a script we have that we can run to resolve this error, can you please confirm the last 4 digits of your product serial number and file ID of the file (This can be found by going to Help > About MYOB AccountRight) so I can arrange this.

    • Freddy21's avatar
      Freddy21
      Experienced Cover User
      2 years ago

      Hi Melissa,

       

      4 last digits Serial number : 4060

      File Company ID: 1

       

      Thank you.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi Freddy21, 

         

        Thank you, I've had the script run over the file. Can you please sign out and sign back in, the import should now work. 

         

        Do let me know how it goes. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

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