Forum Discussion
Genreve_S
10 months agoMYOB Moderator
Hi Nick34,
Thanks for posting and welcome to the Community Forum.
I'm sorry to hear about the failed attempt to import a credit note. I would suggest following these steps to fix the issue.
- Open Excel and identify the column that causes the issue.
- Select the entire column.
- Right-click and click Format Cells.
- Open the number category and follow the screenshot.
- Click okay,
- While saving the file there might be an error asking, "Do you want to keep using that format?".
- Click yes.
After following the steps, we try to import the file again.
Let us know if you require any further help with this.
Cheers,
Genreve