Forum Discussion

EDSYL's avatar
EDSYL
Experienced User
3 years ago

Error 4077 relating to History when Importing Items

Hi   We have yet another of our stores receiving a 4077 error when importing items.  In the past MYOB ran a script that corrected it.  Here are the details, would appreciate if a script could be ...
  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi EDSYL 

     

    Thanks for your post. I have ran a script over that file that should have solved this error. Let me know if that has worked for you.

Yanike_S's avatar
Yanike_S
MYOB Staff

Hi EDSYL 

 

Thanks for your post. I have ran a script over that file that should have solved this error. Let me know if that has worked for you.

AshGee's avatar
AshGee
Contributing Cover User
3 years ago

HI '@Yanike_S

 

Sorry for hijacking this thread wasn't sure how to message you. I'm having the same issue. I have updated item names and prices but I am unable to Import them back in.

  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi AshGee 

     

    We can arrange for the same script to be run over the company file if you are impacted by the same import error. In order to do that we would need you to confirm the following information:

     

    • Where the company file is stored i.e. online or local
    • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    • What is the company file ID - Help>>About AccountRight
    • AshGee's avatar
      AshGee
      Contributing Cover User
      3 years ago

      That would be amazing Steven_M 

       

      I have been on hold with the help line for the last 20 mins trying to resolve this.

       

      File is online

      SN: ....2453

      Company: Glutenless PL T/A Naturally Glutenfree

       

      Thank you

      • Steven_M's avatar
        Steven_M
        Former Staff
        3 years ago

        Hi AshGee 

         

        I've run that script for you. Do ensure that you close down and reopen the file before trying that import again but you should be all good to go now.

        Do let us know how you get on and if you require further assistance.

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