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CSP's avatar
CSP
Cover User
11 months ago

Error Message when printing Purchase Open Bills Register

I keep getting an error message "there's no information to display.  Try changing the filters and then run the report" every time I try to print the Purchase Open bills register.  The invoices are no...
CSP's avatar
CSP
Cover User
11 months ago

Hi Sai,

 

The layouts are "service" and I have run a test and it is happening to the "item" layout as well.  The reason why I need to be able to print the Purchase Open Register is to know how much to pay a supplier if they have issued a credit note that is then to an open invoice.  This function worked 2 weeks ago, but it comes up with an error.  

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi csp,

 

We truly appreciate the effort to change the layout type to service and item. We are aware that with the Purchase Register Detail report, kindly double check if there's any purchase order has a layout type as Professional or Miscellaneous during the reporting period, it would cause the error. If none and the error persists, please let us know and I will have your issue relayed to the relevant team to notify them.

 

We're looking forward to your response.

 

Best regards,

Doreen

  • CSP's avatar
    CSP
    Cover User
    11 months ago

    Hi Doreen,

     

    I am only trying to print the Purchase Open Bills Register for one supplier at a time and both invoices are "service".  I also am getting the error message when trying to run the report that you have suggested. 

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