Hi FionaMiriam ccds - sorry for the late reply!
Take a look at this help topc to see if it solves your error: Something's gone wrong error: "System.InvalidOperationException"
Hi Adrian
Thanks for your response, I had already done all the checks. No they don't work to solve the issue. I've just tried again to do one of the invoices that has the issue, hoping that the latest update fixed it but it is still crashing MYOB everytime.
Can you please escalate this issue. I have emailed MYOB about this and have never had a response. I do not want to add in stock (as suggested above) that we don't have to make the sales invoicing work properly.
Thanks
Hi FionaMiriam
As has been indicated on this thread, we are aware of a situation where if the item does have a zero on-hand quantity and you are editing an invoice or bill for that item you will encounter a particular error message.
If you are encountering that particular error, we would recommend an inventory adjustment to increase the item's stock on hand and the stock value. You would then be able to edit that particular transaction without the error occurring. Once that transaction has been edited, we would recommend recording another inventory adjustment to reduce the stock quantity and value back to 0.00. Please note: This is only to be used if you are needing to edit an already recorded invoice or bill, newly recorded invoices or bills are not impacted.
This should be noted that this is something that we are aware of occurring in the current software and have reported it to the required teams for further investigation for a future update. At this time, we don't have a timeframe for resolution.
Surely the updates you made were no where near as important as not being able to amend invoices so how about rolling it back to before the error was created and so we can all operate normally and then work out a fix before updating it again.
Thank you Steven - its good to know that MYOB is going to fix this.
I really hope it doesn't take too long to fix. I've just spent the afternoon entering and deleting inventory journals so that I can enter the delivery information. Delivery information is normally entered by warehouse staff not the Accounting staff. Its really a huge waste of resources (money) for accounting staff to be entering delivery notes.
"further investigation for a future update. At this time, we don't have a timeframe for resolution."
I would have thought, not being able to amend an invoice to be pretty serious.
Your solution is also pretty dodgy.
I have found a work around better than what MYOB suggest about changing stock quantities. What I now need to do is make the changes to the invoice then save it as a recurring invoice, delete the original invoice and then open and save the recurring. It works fine doing this, still a stuff around and MYOB when are you going to sort this.
